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Bringing User Experience to Healthcare Improvement : The Concepts, Methods and Practices of Experience-Based Design (9781846191763)

This work includes a foreword by lynne Maher. Head of Innovation Practice, NHS Institute for Innovation and Improvement, University Of Warwick, Coventry. "Experience Based Design" (EBD) is a new way of bringing about improvements in healthcare services by being user-focussed. Facilities, healthcare professionals, carers, family and friends are all involved in the patient experience and systems and policies need to adapt to take this into consideration. By exploring the underlying concepts, methods and practices of EBD, this exciting guide offers a unique approach to healthcare customer satisfaction. It offers recommendations for the future and many interesting points for discussion. It will be of great interest to health and social care management, particularly directors of service improvement in hospitals and directors of nursing, health and social care policy makers and shapers, and quality improvement and organisational development specialists in healthcare. Patient groups...

The Selection of Ministers in Europe : Hiring and Firing (9781138989962)

This volume discusses the formation of government cabinets within twenty European democracies, providing the institutional background to the selection and de-selection of ministers. Exploring the historical and constitutional context to cabinet formation, this volume proceeds to provide vital data on the strategic issues that affect the selection of ministers. Covering states from all over Europe, the authors examine trends from the post-war period up to the present day, with specific focus on recent decades for the newer democracies in political transition. The volume includes: pioneering new research into the hiring and firing of government ministers vital information on appointments, dismissals and resignations within government cabinets succinct constitutional data relating to ministerial selections across a number of European states The book is the first output of the Selection and De-selection of Political Elites international network of scholars (SEDEPE) and will provide a major...

Vehicle Feedback and Driver Situation Awareness (9781472426581)

A potentially troubling aspect of modern vehicle design - some would argue - is a trend for isolating the driver and reducing vehicle feedback, usually in the name of comfort and refinement but increasingly because of automation. There is little doubt cars have become more civilised over the years, yet despite this, the consequences of driver behaviour remain to a large extent anecdotal. Readers will have heard such anecdotes for themselves. They usually take the form of drivers of a certain age recalling their first cars from the 1970s or 80s, in which "doing 70 mph really felt like it". The question is whether such anecdotes actually reflect a bigger, more significant issue that could be better understood. Related questions have been explored in other domains such as aviation, where the change to 'fly-by-wire' did indeed bring about some occasionally serious performance issues that were not anticipated. Despite some clear parallels, automotive systems have been lef...

Pharmacokinetic and Pharmacodynamic Data Analysis: Concepts and Applications, Third Edition (9186274929)

This is a revised and very expanded version of the previous second edition of the book. "Pharmacokinetic and Pharmacodynamic Data Analysis" provides an introduction into pharmacokinetic and pharmacodynamic concepts using simple illustrations and reasoning. It describes ways in which pharmacodynamic and pharmacodynamic theory may be used to give insight into modeling questions and how these questions can in turn lead to new knowledge. This book differentiates itself from other texts in this area in that it bridges the gap between relevant theory and the actual application of the theory to real life situations. The book is divided into two parts; the first introduces fundamental principles of PK and PD concepts, and principles of mathematical modeling, while the second provides case studies obtained from drug industry and academia. Topics included in the first part include a discussion of the statistical principles of model fitting, including how to assess the adequacy of the f...